Insrert the missing terms.

An email with the respective [[2]] should be generated by the experts.

Booked with another agent from[[3]] Applies only to leads when the client has purchased the tickets with another agent from our Company.

[[2]] Applies only to leads when the client is cancelling the Trip.

Client asked not to be contacted again, applies to leads only, when clients requested [[1]]

Client needs no Sales Assistance, applies to first call/email/sms cases only, when an agent finds out, that the client does not require the [[4]]

Competitor has a better contract, applies to leads when clients found [[3]] and we are not able to match them. The agent must make sure that the fare, found by the client online can be booked.

Duplicated request has no [[4]] sent to the client;

[[2]] Applies to leads when, - the client says that this is a wrong number (in case there is no email); - the client intended to call a different company; - the number is invalid.

[[1]] applies only to leads when the client says that they already purchased their tickets elsewhere.

[[2]] are the leads that do not have any connection with real clients.