Management Learning Past to Present

The assumption that people are complex with widely varying needs is most associated with the _________ management approaches.

The father of scientific management is _________ .

The Hawthorne students raised awareness of how ______ can be important influences on productivity.

Advice to study a job, carefully train workers to do that job, and link financial incentives to job performance would most likely come from ______.

The highest level in Maslow's hierarchy includes _______ needs.

When people perform in a situation as they are expected to, this is sometimes called the ____ effect.

Resource acquisition and customer satisfaction are important when an organization is viewed as a(n) _____.

The loan-processing department would be considered a _____ of your local bank or credit union.

A possible misfit between the mature adult personality and rigid practices of a bureaucratic organization was a major concern of _____.

When the registrar of a university deals with students by an identification number rather than a name, which characteristic of bureaucracy is being displayed and what is its intended benefit?

If an organization was performing poorly and Henri Fayol was called in as a consultant, what would he most likely suggest to improve things?

When a manager notices that Sheryl has strong social needs and assigns her a job in customer relations and gives Kwabena lots of praise because of his strong ego needs, the manager is displaying ____.

_______ pointed out that adults may react negatively when constrained by strict management practices and rigid organizational structures.

________ tries to match management practices with situational demands.

_______ assumes people dislike work, lack ambition, act irresponsibly, and prefer to be led.

_______ interacts with its environment and transforms resource inputs into outputs.

______ suggested that work behavior is influenced by social and psychological forces and that work performance may be improved by better "human relations."

______ need is activated only when the next-lower-level need is satisfied.

_______ involves always searching for new ways to improve work quality and performance.

Which is the correct match?