ADMIN

A customer service manager would like to automatically assign cases to the most appropriate agent to handle the request. What feature could be used:

A user can still report on a field they have access to, if it is hidden from the page layout

To track revenue gain or loss based on currency fluctuations, you must implement what feature?

When converting a Lead, what values are transferred to the Opportunity?

What is true about dynamic dashboards:

Gauge and metric dashboard component types are based on what from a report?

What are the ways leads can be captured with Salesforce? (Choose two answers)

In which scenarios will the sharing button appear?

What is conditional highlighting for reports?

A system administrator needs to restrict users ability to view a dashboard. How can this be accomplished?

What permissions are needed to import leads and contacts to a Campaign?

A user can save a record even if a data validation error message appears

An Marketing manager would like to generate a list of contacts for a mailing list. What type of report would be the most appropriate to use:

A sales manager would like to view a dashboard from the perspective of different users and switch between users without editing the dashboard, how would an administrator enable this?

Is it possible to share a custom object record manually?

How many objects may be imported or updated using the data loader in one operation?

An Approval Process begins when a record is..

Field Level Seurity or Page Layout can be used to make a field required

You can restrict a profiles view to a certain field by using which feature?

Why should you consider using the Import Wizard over the Data Loader?

Data loss can occur when changing fields from the following types (choose all that are correct)

You want to give a profile access to a custom object. What would be the best way to do this?

Quotes & Opportunities are part of which cloud product?

Workflow cannot be triggered upon import

Is it possible for a user to own a record and not see it?

What is a Bucket Field?

Fields which are hidden using Field-Level-Security are still subject to Validation Rules?

Formulas ignore Field Level Security settings

Which of these objects can you map a field to on lead conversion? (Choose all correct options)

Which of the following are standard Salesforce Objects? (Select all correct answers)

You can use standard reports when creating Dashboards?

What is a Junction Object?

Which of these actions can be triggered from a Workflow?

If the Org Wide Default is Public Read/Write, what feature in Salesforce is needed to restrict access to that object?

Standard picklist fields cannot be dependent fields

What can an email template contain? (Select All that apply)

A customer service manager would like to automatically assign cases to the most appropriate agent to handle the request. What feature could be used?

What type of report cannot be used to populate a chart in a dashboard?

A tab is automatically created when you create a custom object.

A roll-up summary field requires a Master Detail relationship

When a lead is converted, it becomes an Account, Contact, and Opportunity (unless you opt out of creating an opportunity)

You can make fields visible, read-only, and required using Page Layouts.

A Sales Manager would like to get a report of opportunities grouped by sales stage. What kind of report meet this requirement:

A user would like to generate a list of contacts for a mailing list. What type of report would be the most appropriate to use?

What are the different types of Sharing Rules? (select all that apply)

Where can you make a field required? (Select all that apply)

How do you delete a user?

A users security token will be refreshed every time their password is changed.

What is the maximum number of Components available on a Dashboard?

Which profiles listed are a standard Profile? Select all that apply

The Sales Director wants to be alerted to deals that are greater than $1,000,000. Which tool should you use to achieve this?

All of the following objects may have a queue EXCEPT

What is a roll-up summary field?

What should a system administrator consider before importing a set of records into Salesforce?

Which of these is not a Salesforce feature?

What should a system administrator use to disable access to a custom application for a group of users?

When are Data validation Rules Enforced?

Can you uninstall an App Exchange application once it has been deployed?

Which of the following fields CANNOT be a controlling field for Dependent Picklists?

Which statements about custom summary formulas in reports is true?