Reserves and a lot more

Professional Development

4 plays

25 questions

[Deleted Account]

•almost 7 years ago

Question 1

Multiple Choice

10 points

OFAC means?

A.Office of the Federal Assistance Control

B.Office of the Foreign Assistance Control

C.Office of the Foreign Assets Control

D.Office of Foreign Assets and Compliance

Question 2

Multiple Choice

5 points

Under Review status will last for?

A.48 Hrs

B.24-48 Hrs

C.24 Hrs

D.72 Hrs

Question 3

Multiple Choice

10 points

How many transactions should they have before they get the 1099-k Form?

A.20 transaction and 2k in TPV

B.20 transactions and 200k in TPV

C.20 transactions and 20k in TPV

D.200 transactions and 20k in TPV

Question 4

Multiple Choice

5 points

Authorization means we have captured the payment

A.False

B.True

Question 5

Multiple Choice

5 points

For the state of Virginia, we only require a TPV of 600 usd before we send a 1099k-Form by snail mail

A.False

B.True

Question 6

Multiple Choice

5 points

For the state of Minnesota, we only require a TPV of 600 usd before we send a 1099k-Form by snail mail

A.False

B.True

Question 7

Multiple Choice

5 points

For the state of Massachusetts , we only require a TPV of 600 usd before we send a 1099k-Form by electronic mail.

A.False

B.True

Question 8

Multiple Choice

10 points

Authorization means we can get as much as how much on top of the initial amount declared?

A.20% of the amount not more than $75

B.25% of the amount not more than $75

C.15% of the amount not more than $75

D.115% of the amount not more than $75

Question 9

Multiple Choice

5 points

Rolling Reserve releases funds after it was able to reach the required amount to be reserved.

A.False

B.True

Question 10

Multiple Choice

5 points

ALH has to do with transactions hitting PP risk model (i.e risky items, sender or receiver profile, login pattern, amount, locations, etc.)

A.True

B.False

Question 11

Multiple Choice

10 points

What portion of the fee is not refundable when a merchant H2 type processes a refund to a customer?

A.$ 0.30

B.None of the fee amount

C.The entire fee amount

D.2.9%

Question 12

Multiple Choice

1 point

A merchant partially refunds $20 of a customer’s $100 card funded payment after 1 day. What will the customer’s PayPal balance look like after the merchant sends the refund assuming their balance before the refund is $0?

A.$0 with $20 pending to their balance

B.$20 with $0 pending to their balance

C.Still 0. Refund goes to the card.

D.$100 as it is not possible for a merchant to issue partial refunds for bank funded payments

Question 13

Multiple Choice

10 points

How long does the merchant have to make a refund through their account after the payment is complete?

A.60 Days

B.30 Days

C. 90 Days

D.180 Days

Question 14

Multiple Choice

5 points

In what scenario would you see a card refunded transaction credited back to the PayPal balance?

A.When the customer requests it to be credited back to the balance

B.When a customer files an ACH return

C.When the card has a STAR logo and does not allow refunds or credits

D.This never occurs; it will always be credited back to the card

Question 15

Multiple Choice

15 points

All below are possible reasons why a payment will be unclaimed, except:

A.Unconfirmed email address or phone

B. Unconfirmed address

C.Unconfirmed bank account therefore Unverified account

D.Currency difference between Sender and Receiver

E.Typo error on the recipients email address or no PP acct linked to recipients email address

Question 16

Multiple Choice

5 points

What resource, other than the Compass flow, can you use in order to verify that a customer is getting hit with risk model?

A.Case Log

B.Activity Log

C.Transaction Log

D.Financial Information

Question 17

Multiple Choice

10 points

Held funds shown in a seller's pending balance will be moved to the available balance within how many days if no fulfillment details are added?

A.21 Days

B.3 Days

C.7 Days

D.14 Days

Question 18

Multiple Choice

1 point

All below indicate the values of having funds availability programs from a seller’s perspective. Select all that apply..

A.Buyers that feel protected are more likely to buy even from newer seller

B.Buyers are less likely to get an item in good condition because sellers are less careful about what they ship

C.Sellers are not taken negative if there is a problem with the transaction

D.Increases trust and confidence of customers towards PP

Question 19

Multiple Choice

10 points

Limits refreshes every 1st of the month

A.True

B.False, it is based in the date of the very first transaction

C.False, it is based on the start of membership with PayPal (monthsary date)

D.False, it is based on a 30day rolling period

Question 20

Multiple Choice

15 points

Release Hold Criteria for Placement date starts from what?

A.Paypal account creation date

B.Date of the first sale in PayPal

C.Every first of the month

D.Date of the first successful delivery

Question 21

Multiple Choice

1 point

The amount normally allowed by PayPal is 1,300. If there the amount to be sent is $3000 and shows a potential override, we...

A.tell them to ask their card to increase their limit

B.still attempt to override

C.tell them to split the amount

D.deliver talking points

Question 22

Multiple Choice

10 points

A transaction that doesn't show on the payment issues could mean ANY of the following, except..

A.Possible roblem with the checkout page of the merchant or their payment processor

B.Email address of the recipient is not linked to any PP account

C.Card was declined

Question 23

Multiple Choice

10 points

Graduation criteria for OOH

A.Nobody graduates from OOH

B.Total TPV required, but may still be hit by OOH if a risk is still present in future transactions

C.Total TPV required

D.Confirm Identity

Question 24

Multiple Choice

1 point

Below are ALH Graduation criteria, except...

A.# of transactions required

B.total TPV required

C.# of days required after placement

D.Verify Identity

E.Number of disputes resolved

Question 25

Multiple Choice

20 points

A merchant added his bank account and socials to lift his monthly withdrawal limit. After lifting his limits and withdrawing money, he then removes his bank account. What happens to the account?

A.Account withdrawal limit will be lifted indefinitey

B.Account becomes limited

C.Account goes back to the initial settings with 1000 withdrawal limit

D.All withdrawals will be placed on hold